Frequently Asked Question

Making Information Easy

July 25th, 2008

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Let InterFAQs automate your customer service for less than $20 per month!

Why InterFAQs?

--Free Setup
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Frequently Asked Question

If you're not careful, answering your customer's frequently asked questions can easily consume most of your day (and night). Imagine for a moment if your customers could get answers themselves to their own questions. You would save so much time that you may not know what to do with yourself. You could use that time for more important things for your business. Our hosted knowledge base software can do just that.

What Can InterFAQs Do?

Reduce Email and Phone Calls by up to 25% and Have Higher Customer Satisfaction	Help Your Customers Help Themselves		Reduce Spam by up to 50%
Our patented technology will ensure that questions are only asked once. When a customer goes to email a question, the question is checked against your FAQ collection. If a similar one is found, the customer is shown that answer. If not, it will be sent as normal, but added to that collection so future visitors will benefit from all questions that have already been asked.	Customers can easily browse your FAQ collection and automatically be shown related FAQs. They can search your FAQ collection, print, email, or be automatically emailed whenever a FAQ's answer is updated. These FAQs can either be shown in compact mode (?) or verbose mode (?).		Because InterFAQs does not use the traditional mailto: found in HTML, spam spiders cannot simply pick up your email address out of the source of your webpage. This in turn will begin to drop you off of the spam radar and you will get less and less spam as time progresses.

knowledge base software It's simple. You're website visitors have questions. No matter what your goal is on the internet, chances are it has to do with other people and that they will have questions. InterFAQs can save you countless hours and small fortunes by automating the way that website visitors find answers to their questions. A question will never be asked more than once!!

So what is InterFAQs? InterFAQs is a Frequently Asked Question System. It is smart and advanced in ways you have never thought of. Everything you would want to do, InterFAQs can already do. Of course, it's much easier to see than to tell. View our live demo and see what InterFAQs can do for you.

Using InterFAQs you can have a single directory of all of your frequently asked questions. Here's the situation: A website visitor has a question. This is probably a question you've heard several dozen times. When they go to email you the question, after they send it, it will run a search through the questions already in your FAQ index. If any are found, it will display them. Bascially, if a customer goes to ask a question that has already been asked, they will be given the answer before they have a chance to ask it. Questions will only be asked once. When a new question comes in, you can easily add it to your FAQ index so that it will appear for future inqueries. All of this is done in a web based environment.

Studes have shown that this technology can reduce repetitive phone calls and emails by 25%. Imagine the change that would be in your time (not to mention phone bills). If your phone bill is $200 month, InterFAQs would pay for itself every month. Add that to the email volume decrease, and you can easily see what InterFAQs is a valuable asset to anyone with a website.

Give InterFAQs a try and see how you can answer your customers' frequently asked questions effortlessly. It is 100% risk-free and no payment information is needed to start your 30 day free trial.