Let InterFAQs automate your customer service for less than $20 per month!

Why InterFAQs?

--Free Setup
--No Contract

InterFAQs Hosted Knowledge Base Software

Maintain Happy and Satisfied Customers:
A happy customer is a satisfied customer. InterFAQs allows your customers to gain access to all the information they need to succeed with your products and services. Put the information at their fingertips, and turn your support headaches into satisfied customers.

Reduce Call and E-mail Volume:
InterFAQs will drastically reduce your call center repetitive call and e-mail volume, by providing your customers with information and help directly from the web.

Provide Immediate Answers to your Customers:
InterFAQs empowers your customers to have immediate access to all the information that you need to provide to them. They will visit your knowledge base portal, and instantly be able to find the answers they need, whether from browsing, searching, or automatic suggestions to FAQs they're already viewing.

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Improve Support Staff Efficiency:
Using InterFAQs, your customer support staff will be able to search the knowledge base for answers, allowing them to reduce the time to answer customer questions. With a decreased inbound contact volume, your support staff will also be able to work as a more efficient and cohesive team.

Reduce Operational Cost:
InterFAQs will reduce your operational cost, as our service is able to deflect a large volume of customer requests that would otherwise flood a call center with phone calls and e-mail messages. All this for only $19.95 a month.

Reduce Training Costs:
Use InterFAQs to reduce the training time for new employees, and lower the cost that is involved, by minimizing the hands-on training that is required. The hosted knowledge base will make all the necessary information instantly available for new staff.

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Minimize Escalation of Issues:
Your knowledge base will provide your front line customer service and support reps with the ability to handle most issues, without the need to escalate to a second or third tier.

Increase your Revenue:
InterFAQs turns existing customers into repeat buyers, and potential buyers into customers. Our knowledge management solution not only empowers your existing customers, but also provides a powerful sales tool, making product information readily available and accessible from your website.

Share and Reuse Information:
InterFAQs provides a complete system for the sharing and reuse of company knowledge. Allow your employees to contribute their valuable knowledge, and share this information throughout your company, using our centralized knowledge sharing services.

Improve Response Consistency:
By standardizing customer service representative responses, you will streamline your efforts to maximize your representative effectiveness, reduce callbacks, and build tighter relationships with your customers.

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